Returns & Exchanges

At JLR Investigates, we strive for complete satisfaction with every order. If you are not entirely happy with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing